Asset Remix

Practical IT asset workflows: track, support, patch, and govern from procure to retire
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Start in Asset Remix by connecting the sources you already trust. Sync your identity directory to pull people and groups, import your current inventory via CSV, or turn on connectors for tools like Chromebooks. Build out your model with categories, locations, and custom fields that match how your team thinks. Print QR or barcode labels directly and scan them with a phone to attach devices to owners, rooms, or cost centers in seconds. When duplicates creep in, merge records to a single source of truth. From there, quick search and filters let you jump to any laptop, server, or license without hunting through spreadsheets.

For day-to-day support, funnel emails into the built‑in help desk so every issue lands as a ticket. Technicians can link the affected asset in one click and instantly see warranty dates, previous incidents, assigned user, and current software version. Schedule maintenance, log parts, and flip status as work progresses; all history stays with the asset. Need automation? Fire outbound webhooks on updates, or use Zapier to post to Slack, open a Jira task, or notify purchasing when a repair crosses a cost threshold. The CMDB view ties devices, apps, and dependencies together, so you diagnose the blast radius before you patch or reboot.

When new equipment is needed, raise a purchase request, attach quotes, pick a funding source, and route it for approval. On receipt, scan the box, auto-create the asset, and store invoices and contracts alongside it. Track spend, depreciation, and departmental allocation without chasing finance. Software is handled the same way: load licenses, seat counts, and agreements; map them to installs; and let alerts warn you before renewals or overages hit. Version and patch management keeps devices current, while compliance tracking gives you evidence for audits with a few clicks.

Security and governance are baked in. Assign role-based permissions so techs see only what they need, require two-factor sign-in, and rely on encrypted, Google Cloud–hosted infrastructure. For distributed teams or campuses, ship kits with preprinted labels, then use mobile scans during check-in/out, inventory sweeps, or offboarding. At end of life, capture wipes, destruction certificates, and chain-of-custody, then close the loop with disposal records and custom reports. Dashboards surface aging hardware, license exposure, repair hotspots, and budget burn, turning asset data into decisions you can act on every week.

Review Summary

Features

  • Procurement management with approvals and funding sources
  • Central asset catalog with warranty and ownership details
  • QR/barcode label generation and mobile scanning
  • Custom fields, categories, locations, and cost centers
  • Duplicate detection and record merge
  • Real-time directory synchronization
  • Outbound webhooks for automation
  • CSV import/export and third-party connectors
  • Built-in help desk with email-to-ticket
  • Device agent data and activity history
  • Maintenance scheduling, logs, and checklists
  • Inventory overview and cycle counts
  • Cost, depreciation, and budget tracking
  • Product and service catalog with request status
  • Version and patch management
  • CMDB with relationships and dependencies
  • License, contract, and agreement management
  • Compliance tracking and audit reporting
  • Vendor profiles, RMA, and warranty tracking
  • Role-based access control
  • Two-factor authentication
  • SSL encryption and GCP hosting
  • Chromebook integration
  • Zapier integration
  • Custom reports and dashboards
  • Lifecycle management from procure to retire

How It’s Used

  • New-hire onboarding with device assignment and label printing
  • Bulk import of legacy inventory and quick barcode rollout
  • Help desk ticket triage linked to asset history and warranty
  • Quarterly patch rollout with CMDB impact assessment
  • Annual software license true-up and renewal planning
  • Remote offboarding with return kits and chain-of-custody
  • School Chromebook check-in/out and repair tracking
  • Departmental cost and depreciation reporting for finance
  • Security audit evidence export for compliance reviews
  • Vendor RMA submissions and warranty claim follow-up
  • Warehouse cycle counts using mobile scanning
  • Automated Slack and Jira updates via webhooks/Zapier
  • EOL planning, certified disposal, and data-wipe records
  • Mapping servers, apps, and dependencies in the CMDB

Plans & Pricing

Asset Remix

$83.25 per month

Unlimited Assets
Unlimited Help Desk Agents
Unlimited Help Desk Issues
SSO Included
Directory Sync Included
Enhanced Asset Visibility
Help Desk Enabled
Seamless Data Imports/Exports
Robust Platform Security
Third-party Integrations
End-to-end Lifecycle Management

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