Start in Asset Remix by connecting the sources you already trust. Sync your identity directory to pull people and groups, import your current inventory via CSV, or turn on connectors for tools like Chromebooks. Build out your model with categories, locations, and custom fields that match how your team thinks. Print QR or barcode labels directly and scan them with a phone to attach devices to owners, rooms, or cost centers in seconds. When duplicates creep in, merge records to a single source of truth. From there, quick search and filters let you jump to any laptop, server, or license without hunting through spreadsheets.
For day-to-day support, funnel emails into the built‑in help desk so every issue lands as a ticket. Technicians can link the affected asset in one click and instantly see warranty dates, previous incidents, assigned user, and current software version. Schedule maintenance, log parts, and flip status as work progresses; all history stays with the asset. Need automation? Fire outbound webhooks on updates, or use Zapier to post to Slack, open a Jira task, or notify purchasing when a repair crosses a cost threshold. The CMDB view ties devices, apps, and dependencies together, so you diagnose the blast radius before you patch or reboot.
When new equipment is needed, raise a purchase request, attach quotes, pick a funding source, and route it for approval. On receipt, scan the box, auto-create the asset, and store invoices and contracts alongside it. Track spend, depreciation, and departmental allocation without chasing finance. Software is handled the same way: load licenses, seat counts, and agreements; map them to installs; and let alerts warn you before renewals or overages hit. Version and patch management keeps devices current, while compliance tracking gives you evidence for audits with a few clicks.
Security and governance are baked in. Assign role-based permissions so techs see only what they need, require two-factor sign-in, and rely on encrypted, Google Cloud–hosted infrastructure. For distributed teams or campuses, ship kits with preprinted labels, then use mobile scans during check-in/out, inventory sweeps, or offboarding. At end of life, capture wipes, destruction certificates, and chain-of-custody, then close the loop with disposal records and custom reports. Dashboards surface aging hardware, license exposure, repair hotspots, and budget burn, turning asset data into decisions you can act on every week.
Asset Remix
$83.25 per month
Unlimited Assets
Unlimited Help Desk Agents
Unlimited Help Desk Issues
SSO Included
Directory Sync Included
Enhanced Asset Visibility
Help Desk Enabled
Seamless Data Imports/Exports
Robust Platform Security
Third-party Integrations
End-to-end Lifecycle Management
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